Return Policy Products which are eligible for return/exchange can be request in customer's order details page within 2 days time frame from the delivery of the product.
For any damage report of our product, we need OPEN VIDEO MUST without that we can't accept the damages.
Slight color changes cannot be accepted for returns as it's due to screen resolution.
Blouse size issues , ONLY Blouse can be exchanged not the entire combo.
Return courier shipping by customers risk and cost only we don't have pickup
AFTER 2 DAYS of the delivery WE SURLY CANT TAKE RETURN/EXCHANGE OF THE SAME. And the products have to be returned within 7 days of time for an exchange.
WE CAN'T TAKE IF THE PRODUCT BE RETURN AFTER 7 DAYS IN ANY CASE. Once received the product, RuffleTrends Team will check the Item and confirm the customer, If the product is all fine then you will get the cash back to your wallet. RUFFLE CASH Wallet can be used on your next order, no expiry date unless you have lost the login id.
REFUND - REFUND WILL BE ONLY IF WE CANNOT DELIVER THE SAME PRODUCT WHAT YOU HAVE ORDERED. IN ALL OTHER CASES EXCHANGE ONLY AVAILABLE.
Cancellation Policy - Before we pack the product you can able yo cancel the order, usually with in a day or 2. In Case of any damage/unavailability of the product and if we cannot restock the same design, Ruffle Trends Team will get confirmation from the customer to cancel the order and refund the amount.